Safe and Responsible Gaming

tabaya's Responsible Gaming
Our Commitment

Play within your limits and enjoy the fun. tabaya believes entertainment is best when it is controlled and mindful.

Why is responsible gaming important?

Online gaming is a form of entertainment. But like any entertainment, it should be enjoyed within limits. tabaya always wants our users to play with enjoyment, mindfully, and with their financial and mental well-being in mind.

Responsible gaming is not just about staying within your budget — it means maintaining full control over your emotions and decisions while playing. When entertainment turns into stress or anxiety, it is important to take a break.

We believe responsible gaming is a shared effort. tabaya provides the necessary tools, but the final decision always remains with you.

Keep in mind

  • Gaming is for entertainment, not a source of income.
  • Do not place bigger bets trying to recover losses.
  • Do not play with money you cannot afford to lose.
  • Avoid placing large bets driven by emotion.
  • Avoid playing while under the influence of alcohol or when tired.

Our Protection Tools

Features tabaya provides to keep you safe

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once this limit is active, you will not be able to deposit beyond the set amount, keeping your budget in check. Reducing a limit takes effect immediately; increasing it is subject to a waiting period.

Self-Exclusion

If you feel gaming is getting out of your control, activate self-exclusion. This blocks access to your account for a set period — such as 30 days, 6 months, or permanently. No campaign or promotional messages will be sent during an active self-exclusion period.

Time-Out

Use the time-out feature for a short break. Your account can be paused for any period from 24 hours to 6 weeks. Logging in will not be possible during the break. This gives you the chance to clear your head and reconsider the situation.

Age Verification and 21+ Policy

tabaya is for those aged 21 and above only. Age is verified at account registration. Participation in gaming by minors is strictly prohibited. To protect underage members of your family, use a PIN or password on your device and do not share your account details with anyone.

Loss Limit and Budget Tracking

You can view your gaming history and transaction summary from your account dashboard. Knowing how much you have spent over a given period makes it easier to make informed decisions. Set a loss limit before you go beyond your budget.

24/7 Support Service

For any concern or issue related to gaming, our support team is available 24 hours a day, seven days a week via live chat in Bengali. All responsible gaming requests are handled confidentially.

21+ Age Requirement — No Exceptions

21+

For those aged 21 and above only

The minimum age to open an account and play on tabaya is 21. Age verification is an integral part of our platform. We are committed to keeping minors protected from gaming.

How to Recognize Problematic Gaming

Gaming problems develop gradually. People often do not realize they have fallen into harmful habits. If any of the following apply to you or someone you know, seek help.

  • You are placing bigger bets to recover money you have lost.
  • You cannot get gaming off your mind.
  • You are hiding your gaming from family or friends.
  • You have tried to stop gaming but cannot.
  • You are spending money set aside for essential needs on gaming.
  • Gaming is causing you to lose focus on work or studies.

On the other hand, signs of healthy gaming habits include:

  • Gaming is for entertainment, not a necessity.
  • You are playing within a pre-set budget.
  • You are keeping to time limits.
  • You can accept losses without distress.
  • Your family and social life are not being affected.
  • You can take a break at any time.

Steps to Getting Help

Understand Your Situation

Review the warning signs listed above and see how they apply to you. Honest self-reflection is the first step toward change. Is gaming having a negative impact on your daily life? Answer that question.

Activate tabaya's Protection Tools

Activate deposit limits, time-out, or self-exclusion from your account settings. This decision is for you and your own well-being — there is nothing to be ashamed of.

Contact Our Support

Let our support team know via live chat. They will help you activate the right tools and get the assistance you need, with full confidentiality. Email: [email protected]

Talk to Someone You Trust

Share the situation with a family member or a trusted friend. Rather than facing the problem alone, lean on someone close to you. You can also seek professional mental health support if needed.

Focus on Other Activities

Direct your attention to sports, reading, spending time with family, or learning new skills. Finding alternative sources of enjoyment is an important part of healthy living.

Advice for Family and Loved Ones

If you feel a loved one is showing signs of problematic gaming behavior, speak to them with empathy rather than taking a confrontational approach. Remember, gaming addiction is a behavioral issue that can be overcome with the right help.

  • Calmly express your concerns and avoid placing blame.
  • Encourage them to seek professional help.
  • Activate parental controls on their devices.
  • Set a limit on gaming spending within the family budget.

Protecting Minors

To ensure that children or teenage members of your family cannot access this platform:

  • Use strong passwords on devices and accounts.
  • Never share your login details.
  • Install family protection software on your browser.
  • If you have any suspicion, notify our support immediately.

Questions and Answers about Responsible Gaming

Answers to Common Questions

Log in to your account and go to Account Settings or the Responsible Gaming section. There you will find options to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you need any help, contact our live chat support.

Yes, any withdrawable balance in your account before self-exclusion will be made available for you to withdraw. Contact our support team for details on the process. Do not attempt to open a new account during an active self-exclusion period.

A time-out is a short-term break — typically from 24 hours to a few weeks — for when you want to pause for a while. Self-exclusion is a longer-term measure, ranging from 30 days to permanent, and applies when you want to stop gambling completely due to problematic gaming.

Third parties cannot change account settings directly, as protecting account security and privacy is essential. However, your loved one can contact our support and explain the situation. We will assist through the appropriate process.

Not at all. tabaya is for those aged 21 and above only. Age is verified during the registration process. Minors have no access to play, and any account found in violation of this policy will be closed.

Our support team is available 24 hours a day, 7 days a week via live chat in Bengali. You can also reach us by email: [email protected]. Everything is handled confidentially. Do not delay in seeking help.

Enjoy tabaya Responsibly

Keep entertainment as entertainment — enjoy yourself within your limits