Frequently Asked Questions
tabaya FAQ — Answers to All Questions
From opening an account to bonuses, deposits, withdrawals, and safe gaming — everything you need to know is right here.
Have questions while using tabaya? On this page, we have provided detailed answers to the most common questions from players in Bangladesh. Account registration, depositing with bKash or Nagad, cricket betting, playing slots, claiming the welcome bonus, and responsible gaming — each topic is organized in its own section. If you still have a question, our 24/7 Bengali live chat support is always here for you.
Account and Registration
To open an account at tabaya, you need an active mobile number and a valid email address. Enter your name, mobile number, and password in the registration form. Only one account can be opened per mobile number. Make sure all information is accurate, as it is required for verification at the time of withdrawal.
Yes, to ensure security and fair play, tabaya may request identity verification in certain cases. Typically, a copy of your National ID (NID) or passport and a name match with your mobile banking account is sufficient. This is a one-time process and completely secure.
Click the "Forgot password?" link on the login page. Enter your registered mobile number or email. An OTP or reset link will be sent. Set a new password and log back into tabaya. The process is simple and takes just a few minutes.
No. Under tabaya's rules, one person can only hold one account. Attempting to open multiple accounts may result in all accounts being suspended and funds being forfeited. If you have an issue, contact the support team.
You must be at least 21 years old to participate at tabaya. Minors are strictly prohibited from accessing this platform. If it is found during age verification that a user is under 21, the account will be closed.
Deposits and Withdrawals
Deposits from bKash are generally instant — in most cases, your tabaya account balance is updated within a few seconds to one minute. Occasional minor delays may occur due to network issues. If it takes more than 15 minutes, let us know via live chat.
The minimum deposit amount at tabaya is ৳300 — this applies to all methods including bKash, Nagad, Rocket, and Upay. For withdrawals, the minimum amount is ৳500. Withdrawal requests below the minimum may be rejected, so make sure your balance is sufficient before requesting a withdrawal.
The usual processing time for a withdrawal from tabaya to Nagad is 15 minutes to 2 hours. The same timeframe applies to Rocket and Upay. Withdrawals are faster when account verification is complete and all details are correct. This timeframe is maintained even on public holidays.
tabaya does not charge any extra fees for deposits or withdrawals. However, bKash, Nagad, Rocket, or Upay may deduct transaction fees according to their own policies. These fees fall under the rules of the respective mobile banking service and are outside tabaya's control.
Go to the deposit page on tabaya and select Rocket as your payment method. Send the amount to the designated number and enter the transaction ID in the form. Deposit a minimum of ৳300. If the details are correct, your balance will be updated within a few minutes.
Games and How to Play
To bet on any cricket match at tabaya, including BPL (Bangladesh Premier League), you must first have sufficient balance in your account. Go to the cricket section and choose your preferred match and market. You can place bets both before the match starts and during live play. Betting odds may change over time.
RTP, or Return to Player, is a theoretical percentage that indicates how much of the total amount wagered on a slot game is returned to players on average over a long period. For example, an RTP of 96% means there is an average chance of ৳96 being returned for every ৳100 wagered. However, this is an average across millions of spins — each spin is completely independent and random.
Yes, the tabaya website is fully mobile-friendly. Play directly from the browser on any Android or iOS smartphone — no separate app download required. Slots, fishing, live casino, and cricket betting — all games run smoothly on a mobile screen.
tabaya's live casino section features games from multiple top providers including Evolution Gaming and Ezugi. Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, and many more games can be played directly with professional dealers. With live streaming via camera, the experience feels like a real casino.
Yes, tabaya offers live in-play betting on T20 and various other formats. Odds are updated after every over, ball, or wicket during a match. Make quick decisions and place your bet at the right moment. IPL, T20 World Cup, and BPL — all major tournaments are covered.
tabaya only offers games from reputable international game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and others). The games from these providers are powered by a certified Random Number Generator (RNG), which keeps every outcome completely random and unbiased.
Bonuses and Promotions
New members receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: deposit ৳1,000 and receive ৳2,000 in bonus, bringing your total balance to ৳3,000. Or deposit ৳10,000 and receive the maximum ৳8,000 bonus, bringing your total balance to ৳18,000. The wagering requirement on the bonus is only 10 times.
The wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. At tabaya, this is only 10 times. So if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. This condition can be met by playing slots, cricket betting, and other games.
tabaya's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. By playing and depositing regularly, you will automatically move up to higher tiers. The weekly cashback increases at each tier — starting from 0.3% at Bronze up to 1.2% at Platinum.
VIP members receive cashback on their net losses every week. Weekly cashback is 0.3% at Bronze tier, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. Cashback is added directly to your account, and the previous week's cashback is paid out at the start of each new week.
In general, the welcome bonus is usable on slots, fishing, and casino games. Whether a bonus applies to cricket betting depends on the specific terms of that bonus. Check the detailed terms of each offer or ask via live chat. tabaya also regularly runs cricket-focused special promotions.
Security and Responsible Gaming
Yes. tabaya uses industry-standard SSL (Secure Socket Layer) encryption, which keeps all your data secure in transit. Financial transaction data is stored in encrypted form. Personal information is not sold or shared with third parties.
tabaya places the highest importance on responsible gaming. If you feel gaming is affecting your daily life or financial situation, inform our support team immediately via live chat. We can help set limits or arrange a temporary break. Put your own wellbeing above the enjoyment of gaming.
Yes, tabaya offers a self-exclusion option. You can choose to temporarily close your account for a set period or permanently. To do so, contact us via live chat or email at [email protected]. Once this request is processed, it will not be possible to log into the account for the specified period.
tabaya is for users aged 21 and above only. As a parent or guardian, use parental control software on your device. Do not save passwords in the browser and do not allow minors access to your account. If you have concerns, let support know.
The tabaya support team is available 24 hours a day, 7 days a week via live chat in Bengali. Click the live chat icon on any page of the website and describe your issue in Bengali. For email contact: [email protected] — you will generally receive a reply within a few hours.